Account Terms
The terms page sets out what you agree to when you open an account, while this policy explains the data side of that agreement and why we ask for your details when you join.
LEGAL REFERENCE
What We Do With Your Details
One page, no legal maze: here is what we collect when you open an account with 3pk365, why each field is needed, how long records stay with us...
What we collectHow we use itYour access rightsCookie choicesRetention periods
The Rules We Hold Ourselves To
3pk365 runs as a brand site for account holders in Pakistan and in other regions where local law permits, and our data practices follow that same boundary. When you open an account we collect your name, contact number, date of birth and the rail you pick, because we have to confirm who you are and settle entries through JazzCash, Easypaisa, SadaPay or
Raast. Records sit on encrypted servers, access is limited to trained account teams, and we keep entries only as long as the rules in your region require. Where standards differ between provinces or countries, the stricter one applies to your account. If your region does not permit our service, we do not open accounts there and no collection takes place.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
ASK THE TEAM
Where To Ask About Your Records
If a clause here reads oddly, or you want your records corrected, our team is the place to start. Live chat handles policy questions through the day and night, email suits longer written requests, and you can ask for a copy of what we hold at any time. Every request is logged so you can pick the thread up again later.
Team online
Live Chat
Open chat from any page and a support agent will explain what this policy means for your account, usually within a few minutes, in English or Urdu, any time.
Email Requests
Send a written request to our privacy desk for a copy, correction or deletion of your account records, and we reply with a reference number you can follow up on.
Help Centre
Short articles cover cookies, device permissions and what happens to your details when you close an account, so you can read the fine detail before you ask us anything.
WHO MAINTAINS THIS
Who Writes And Checks This Page
The wording here is maintained by the same team that runs account operations, not an outside agency. Every change is dated, explained in a short log, and checked...
Written In-House
Our policy is drafted by the operations team that handles accounts day to day, so the wording reflects how your...
Dated Change Log
Every edit to this page carries a date and a one-line reason, so you can see when a clause changed...
Named Data Owner
One named officer signs off on how long records are held, which teams may open them, and how deletion requests...
Payment Rail Checks
Because entries clear through JazzCash, Easypaisa, SadaPay and Raast, each clause here is checked against what those rails require before...
Escalation Path
If an answer from first-line support does not settle your concern, the request moves to a senior officer who owns...
Plain Language Draft
We rewrite technical clauses into everyday English before publishing, so you can follow what we do with your details without...
SAME RULES EVERYWHERE
How This Policy Fits Our Other Pages
Every page on this site shares one structure, so the rules that touch your account read the same way wherever you look. Only the subject changes. Here is how this policy sits...
Cookie Page
Cookie choices are listed on their own page so you can switch off what you do not want, and this policy explains what those choices mean for the rest of your account.
Payment Pages
Our payment pages describe how money moves in and out with JazzCash, Easypaisa, SadaPay and Raast; here we cover only the records those rails create on your account.
Account Rules
Rules on how you sign in, what device checks run and how we spot unusual activity sit on one page, and this policy says which of those checks touch your data.
Language Page
We publish in English for Pakistan, and the language page explains which regions we can serve, which is the same boundary our data practices follow, where local law permits.
Contact Pages
Support channels and response times are listed on our contact pages, and every request about your records is logged against your account reference so you can track it later.
Change Notices
When a clause on any of these pages changes, we post a dated notice, and this policy carries the same notice so nothing shifts without you being able to see it.
INSIDE THIS PAGE
What You Will Find On This Screen
This page keeps the essentials where you can reach them without hunting. A plain summary sits up front, the full clauses follow underneath, and a fixed contact block...
Summary First
The opening block gives you the short version of how...
Fixed Anchors
Section links stay pinned as you scroll, so you can...
Dated Headings
Each heading carries the date it last changed, which tells...
Reading Rhythm
Clauses are broken into short blocks with a single idea...
Contact Block
One block repeats the support routes at the foot of...
Your Controls
Controls that affect your records, such as cookie choices, message...
Questions We Hear About Your Data
Your name, contact number, date of birth and the payment rail you choose, plus device and login records we need to keep your account secure and meet the record-keeping rules of your region.
We share only what a payment rail, a fraud check or a regulator requires, and we never sell your records to outside marketers. Everything else stays inside our own account teams.
Account records are held for as long as your account stays open and for the period local rules in your region require after closure, after which they are removed from our systems.
Yes. Ask support for a copy of what we hold, or point out anything that looks wrong, and we put the correction through and confirm the change to you in writing.
When you close an account, new activity ends but records are not erased immediately, because settlement and audit rules require us to hold a copy for a set period.
It applies to you when you access 3pk365 from Pakistan, and in any other region where local law permits our service. Where we cannot operate, we do not open accounts there.